Tree Down Media CRM New

Never let a lead go cold

One workspace for the calls, texts, forms and messages your business already gets — plus the follow-up that keeps happening when you’re up a ladder, under a car, or with a customer.

See plans & pricing Book a setup call

Built and supported in the San Fernando Valley · Se habla español · Your data, exportable any time

A shop owner hanging an OPEN sign on a blue front door
A cook preparing food in a busy restaurant kitchen

Why a CRM

Marketing brings the leads in. This makes sure they turn into customers.

It’s the system we set up and run for your business — your contacts, conversations, quotes, bookings and follow-up, all in one place. Your team logs in to see what’s coming in and what’s next. We handle everything behind it.

We run our own agency on it, and it’s where the websites we build for our clients send their leads.

What it does

Everything a lead needs, in one place

  • Every lead in one place

    New inquiries land in your contact list the moment they arrive — from your website, your forms, and your phone. Nothing sits forgotten in someone’s inbox.

  • One inbox for every conversation

    Texts and website chat answered from the same screen, with the full history attached to the person.

  • An assistant that answers at 2am

    When you can’t get to it, your AI agent replies, answers the usual questions, works out what the person needs, and books the follow-up.

  • Bookings without the back-and-forth

    Share a link and let people pick a time that’s genuinely free — your real calendar is checked first, and reminders go out automatically.

  • Follow-up that happens on its own

    A reply within seconds of an inquiry, then the nudges and reminders that keep a deal from quietly going cold while you’re busy.

  • Quotes, invoices & card payments

    Build a quote, send it by email, turn it into an invoice — and let customers pay by card straight from the link.

  • See what’s actually working

    Where your leads come from, what’s in progress, and what closed — on one screen, without exporting a spreadsheet.

  • On your phone, too

    Add it to your home screen and it works like an app — with a notification the moment a new lead or message comes in.

How it works

We set it up. You run your business.

  1. 01

    We set it up

    We import your contacts, connect your forms and phone number, and switch on the pieces your business actually needs.

  2. 02

    You log in

    One workspace for your whole team. Add it to your phone’s home screen and it works like an app — with a notification the moment a lead comes in.

  3. 03

    We keep it running

    We tune the automations, keep an eye on the numbers with you, and adjust things as you grow. You focus on the work.

Plans

Three ways to start. Move up any time.

Every plan includes unlimited contacts and unlimited team members. The real dividing line is whether you need a phone number — that’s what separates Essentials from Premier.

  • Essentials

    $69/mo

    or $690/yr — ten months for twelve

    $149 one-time setup · waived on annual

    For a business that wants its leads, quotes and bookings in one place — and off the notepad.

    • Contacts, pipeline & tasks — every lead, where it stands, what’s next
    • Quotes, invoices & card payments — customers pay from the link
    • Booking pages with deposits and automatic reminders
    • AI chat on your website, answering while you work
    • Email follow-up that runs itself — the drag-and-drop builder
    • Phone app that buzzes the second a lead lands

    Add-ons

    • Website on your own domain — $39/mo
    • Email addresses on your domain — $9/mo per mailbox
    • Members area & online courses — $29/mo

    Start on Essentials

  • Signature

    from $397/mo

    Scoped to your business

    Setup included

    You don’t want software. You want the work done. We build it, run it, and tune it every month.

    Everything in Premier, plus:

    • We write your follow-up and build the automations
    • We train your AI on your services, pricing and hours
    • Monthly review of what came in, what closed, what to change
    • A person, not a ticket queue — usually same day

    Talk to us

Fair use each month — Essentials: 5,000 emails, 500 AI chat replies. Premier: 25,000 emails, 3,000 AI replies, 1,000 text messages (then 3¢), 300 AI receptionist minutes (then 35¢). Generous for normal use, published so there are no surprises.

Premier takes a few days to switch on — registering a business number for texting is a carrier process, usually 3–10 days. We start it the day you sign up; everything else works from day one.

Prices in USD. Annual billing is ten months for twelve. Compare the plans in detail · Already a client? Sign in

Questions

The short answers

Anything else? Ask us — you’ll get a person, not a ticket queue.

What is this, exactly?

It’s the system Tree Down Media sets up and runs for your business — your contacts, conversations, quotes, bookings and follow-up, all in one place. Your team logs in to see what’s coming in and what’s next. We handle everything behind it.

What does it cost?

Plans start at $69 a month — the three plans above. Month-to-month, no contract. Annual billing is ten months for twelve, and the one-time setup fee is waived on annual.

Can I use it on my phone?

Yes. Open it on your phone and add it to your home screen — it then behaves like a normal app, and can notify you the moment a new lead or message arrives, so you can reply while it’s still warm.

Who can see my information?

Your team — the people you invite — and us at Tree Down Media, since we run the workspace on your behalf. No other client can see it: every workspace is sealed off from the others. Your records are stored in Google Cloud, encrypted at rest, and you can export your contacts to a spreadsheet whenever you like.

What happens if I cancel?

Month-to-month, cancel any time — no notice period, no exit fee. We keep your workspace intact for 30 days so you can export everything, and we’ll help you do it. Annual plans are refunded pro-rata for full unused months.

Want to see it with your own leads in it?

Tell us how customers reach you today — calls, texts, your website — and we’ll show you what the CRM would do with them.

Book a setup call